Refund Policy

  1. Timeline: Clearly defines how long a customer has to request a return or refund (e.g., 14 days, 30 days).
  2. Conditions: Specifies that items must be in their original condition, or notes if the policy covers faulty/damaged goods.
  3. Method of Refund:
  4.  Funds are typically returned to the original payment method, though sometimes store credit or gift cards are used.
  5. Restocking/Shipping Fees: Defines if the customer bears the cost of return shipping or a restocking fee.
  6. Digital Products/Services: Often non-refundable, or may require a signed affidavit of deletion.